Returns & Exchanges
At Sherpa Equipment, we stand by the durability of our gear; if your purchase doesn't meet your expectations, you can return or exchange items within 30 days of delivery. All returned apparel must be in its original, unworn condition with all technical tags still attached.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in the original shipping box and affix the prepaid return shipping label provided via email.
Drop Off Locally
Hand over your package to any authorized carrier location or schedule a pickup to begin the transit back to our warehouse.
Quality Inspection & Refund
Once our team verifies the condition of your gear, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing